Distracted Driving

Pallavsingh - posted on 12/05/2016 ( 16 moms have responded )

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Distracted driving due to mobile phones has now become the biggest cause of teenage deaths in US. More than 90% teenagers accept using their phone for texting while driving.

To solve this problem effectively and completely, we created Kruzr, your safe driving assistant. It is a mobile app which starts automatically and handles all your calls and texts, but allows important communication to still reach you. This video shows how it works https://www.youtube.com/watch?v=JTr9Uo9dlR4 More at www.kruzr.co

I am the founder of Kruzr and I just wanted to get opinion from Moms on this forum on how important this issue is, do you worry about texting while driving for your teenager, or for your husband.. I would really appreciate if you could give me your feedback on how we could further improve the product.

Thanks!!

16 Comments

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♫ Shawnn ♪♫♫ - posted on 12/15/2016

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Not going to waste money on another stupid app that is exactly the same as free apps that already exists.

Not going to waste money on something that only encourages laziness and further dependence on unnecessary items.

Not going to waste money on something that is only in its inaugural year, has more loopholes than benefits, and that the developers don't seem concerned with correcting or even addressing said loopholes.

What do you NOT understand here?

1. As a parent, it is your JOB and your RESPONSIBILITY to teach your kids how to handle situations, INCLUDING electronic devices. You, apparently parent via "app". My sons KNOW BETTER than to do stupid with their electronic devices, so I never needed to parent via app, because I actually interacted with them, and taught them the very things you want an app to teach.

2. As a parent, it is up to you to demonstrate proper methods of phone use, appropriate tomes to do so, etc. With a proper example, children respond.

3. Finally, as a parent, it is up to you to enforce consequences for improper behaviour, and it is very easy to rescind the phone privileges entirely if your child does do stupid while driving...and it is amazingly effective.

I know more teens who put their phones away entirely whilst driving than those who don't. Perhaps the teens in my area are just more mature and intelligent...

Ev - posted on 12/15/2016

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What part of our feedback is not going to be taken. It is like any other app out there with maybe a few more bells or whistles.

Pallavsingh - posted on 12/14/2016

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We only care about solving this problem. And we believe our product solves this problem in a very effective way.
I will take your feedback once you have tried it.

Ev - posted on 12/13/2016

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{{Now coming to putting phone on silent: Most people forget, despite their best intentions. . Unless trained thoroughly, like you did with your kids. And we forget because we believe nothing will happen to us. It's human nature to not think about mortality, because otherwise we will freeze and not be able to function. So we made it completely automatic. }}
-----The reason is to set it to silent so that you are not distracted from what you are doing. It has nothing to do with thinking we are not going to have things happen to us. As you get older you learn that things do happen and it is not just a passing thought process. So again you have failed to sell on this point.

{This is the first iteration of our product. In the next version, we will be coming out with full parental control, where you, the parent can decide how the app should function, what is allowed, what is not allowed etc.. And if the kid tries to circumvent it, you will get an instant report.}
-----Here we go again with parental control! Kids can and will learn to get around that. They are not stupid. Also, a parent is the best control there is where kids are concerned. Why should parents let something else parent their kids and get a report?

♫ Shawnn ♪♫♫ - posted on 12/13/2016

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You still haven't convinced me in any way, shape, or form. All you have done is to create a mirror app that does what other apps and most vehicles already cover.

You have not closed the loopholes, but you don't see a problem with it, which is another reason I will be warning as many away from this product. You don't really care, as long as more sheep buy your product. Good luck with your litigation. It will happen

Pallavsingh - posted on 12/12/2016

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Hi Shawnn,

Happy to post our thoughts on why we designed it the way we did.

We started with why users check their phones when it buzzes/rings even when they know at the back of their mind that it is not safe. Because we are with our phones more than 12 hours a day and we have become programmed to automatically respond to it. It's the fear of missing out. Another reason is that every time you check your phone, it does not lead to an accident. 1 in 100 or even 1 in 1000. So, we never get a negative feedback for our behaviour and so never correct it.

So we designed it to address it on both fronts: tell the driver "hey, let us handle your communication while you drive. Just know that if it is something important, you will still get it". This ways his fear of missing out is handled. And by taking away the cue (ringing of the phone), we eliminate the behaviour without the driver having to do anything. Why this approach: habits are extremely difficult to change. If you are responding to your phone instantly more than 12 hours a day, it is very difficult to not respond to it when driving. So we take away the source of the behaviour itself, automatically, without the driver having to do anything at all by making it all completely automatic.

Now coming to the question of why we allow important calls: it addresses the fear of missing out. We believe that most users will not use the app without this. And once we inform the caller that the person they have called is driving, they take a wise decision. I understand that teenagers think right now is the most important, but we still believe that if informed their friend is driving, they will respond positively to it. And we are seeing results already. Callers understand this and act wisely, choosing to not continue more than 95% of calls. And as the word spreads with more user, this percentage will only increase. We are sure of that.

Now coming to putting phone on silent: Most people forget, despite their best intentions. . Unless trained thoroughly, like you did with your kids. And we forget because we believe nothing will happen to us. It's human nature to not think about mortality, because otherwise we will freeze and not be able to function. So we made it completely automatic.

This is the first iteration of our product. In the next version, we will be coming out with full parental control, where you, the parent can decide how the app should function, what is allowed, what is not allowed etc.. And if the kid tries to circumvent it, you will get an instant report.

Regarding accident detection: our tech will have no false negatives or false positives. A hard braking is very different from an accident and we will be able to resolve it and report only accidents.

I would love to answer all your concerns.

♫ Shawnn ♪♫♫ - posted on 12/09/2016

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So many red flags!

As a parent of now adult children, which grew up in the cell phone era, and both of them put their phones on silent and put them away while driving, and now that they have phones with the driving app ALREADY INSTALLED (and which can be found for both Android phones and iPhones on Google play already) they use that app...

Your app gives the caller the opportunity to decide whether or not their call is important enough to ring through. What teen do YOU know? Pretty much every one I have ever dealt with ( and I have worked in high schools as well as having my own kids) has thought that what they had to say was always important enough to warrant interrupting someone. That "feature" is only a loophole.

Your app "buzzes when the vehicle stops to alert you of messages". You admitted that it WILL buzz at traffic lights, which just gives the kid the go ahead to distract themselves. Another loophole.

"Automatic accident detection" will go off at every hard stop or jumped curb, resulting in confusion and wasted time for rescue personnel, which could generate lawsuits. If I have to call 911 I can easily turn my phone on. I do have to say that the only two accidents I have ever been in, a witness called emergency services before anyone else was even out of their cars. Not a feature I would want.

I bet you charge for it as well.

In this age of technology, cars are able to turn off the driver's cell phone. Check out the 2017 Chevy models. Parents can set the settings for each kid. With OnStar, your vehicle will alert emergency services without any input from you, and know the difference between a bad teenage driver and a real accident.

No, I will not be trying it, and I am headed to Facebook right now to warn others against it.

Ev - posted on 12/07/2016

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{{Regarding the message part, once we understand a message is important, it buzzes only when you are stopped, ensuring no distraction while in motion.}}
*****It may only buzz when the car is stopped, but you are not considering where this person will be at when the buzzing message comes through. If they are at a stop light or a stop sign or stopped in traffic, it will still be a distraction because when traffic moves again, the attention will not be on the road where it should be. Again, this defeats the purpose of messages. No message is so important that it can not wait until the car is parked.

{{Today more than 90% kids/teenagers accept using their phones of texting while driving. This makes them 23 times more like to get into an accident.
Kruzr brings that down to less than 5%.}
*****I am not sure where your statistics come from or your other sources for this information on how many teens are using phones while texting or doing other things on phones while driving, but I will agree that a lot of them do but there are about as many adults that do as well. So you can not pin point this on just teenagers. Next you claim this app will drop it down to less than 5%. Where is your studies and proof that it will? You said you only have had 2000 people using this app so far and that is where your numbers come from. I doubt it would drop it to 5% or less...apps can be turned off by the teens. You also underestimate their intellect and that they can figure out how to get around an app.

{Ev, I would request you something. Why don't you give it a try, and let me know your feedback.}
*****As for trying the app, I am not going to bother. I have an app already that shuts the phone down while driving. I do not use it either. I just set the phone to silent and check it when I am in a parking lot or get to the destination. I do not believe in leaving things up to apps no matter what they are designed to do or for that matter leaving things up to software programs either on my home computer or devices because the best deterrent to things is myself.

Pallavsingh - posted on 12/06/2016

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I will try to address each and every of your concerns, Ev.

While there is a chance that phone might break during a crash, even in most situations its the screen which breaks and our service will function as designed despite that, as long as the circuit is working normally. And the probability of phone being completely obliterated is extremely low. Just because we might not be able to function in 1% of cases does not mean we should not save those precious lives in the other 99% of the cases. No system is perfect and we strive to make it as perfect as possible.
Coming to the importance of having automatic emergency response services as opposed to leaving it to the passerby to make the 911 call, not all accidents happen in broad daylight in busy traffic. Every single second counts after a crash. We just want to make sure we help save as many un-necessary lives lost in road accidents as possible.
Regarding the message part, once we understand a message is important, it buzzes only when you are stopped, ensuring no distraction while in motion.
Today more than 90% kids/teenagers accept using their phones of texting while driving. This makes them 23 times more like to get into an accident.
Kruzr brings that down to less than 5%.
Ev, I would request you something. Why don't you give it a try, and let me know your feedback.
Looking to hearing from you.

Ev - posted on 12/06/2016

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I do not think you totally understand where I come from. I am a mother who has taught her children who are now adults that the phone stays off or on silent to drive a car or to have someone else answer it if in the car with a driver. Also I have to add that your point on auto accident dectection may not work either. Have you considered the fact that the phone gets damaged in the car during said accident? There would be no way that it would send alerts out to save lives. The best way to do that is for someone who sees the accident to call 911.

Also 2000 users of an app for me is not enough data to go on and it sounds like this app is brand new. I would need years of use and study to produce enough evidence that this technology would even be viable at saving lives. It is still a distraction as far as I am concerned because the person driving would be worried more about that phone call or message than driving. In the states there are laws about the use of phones while driving and most often than not they are not enforced. I see people use the phones all the time in their cars and they are not just teens but adults of all ages.

Also, no app is 100% absolute in preventing or helping an issue like texting and driving or using the phone while driving. What is 100% is that the person using the phone shuts the damn thing off while driving the car and uses it when they are not in the car.

Pallavsingh - posted on 12/06/2016

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Dear EV,
I totally understand where you come from and appreciate sharing your points
Our app will soon have a very important life saving feature of automatic accident detection and response to ensure critical medical help reaches the accident site as soon as possible. But if we turn the phone off, we cannot provide this life saving service.

The beauty of our design is that the caller understands you are driving and decides to just leave a voicemail instead of continuing the call. So while protecting our users, we are also spreading the message to every caller to stay safe while driving.
We have about 2000 users and we handle their calls every day. And when we say 98% calls end in voicemail without ringing, it is based on our experience and live data.
Regarding messages, our app filters out all unimportant messages. And even the important ones buzz only when you are stopped. You can reply only when your car is stopped.

We have tried to find the perfect balance between safety and users expectations. We will be available for download in the US tomorrow. Request you to try it out and share your feedback. We will take that into consideration in our future design endeavours.

Ev - posted on 12/06/2016

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{{So Kruzr will receive any incoming call, inform the caller that your kid is driving, and ask the caller to decide if the call is important or not. If it is important, the phone rings. Else, the caller can just leave a voicemail. Voicemails are visible when trip ends. Our experience has been than more than 98% callers do not continue the call.}}
*****Fine that this app will let others know if a person is driving. But no call....not any call is so important that the phone needs to ring and this is also a distraction problem. So this tells me it defeats the purpose of this app. Next, you can not tell me that 98% of callers do not continue the call. Where is the studies on this app that prove this is true?

{{Kruzr has a smart chatbot built in which handles text messages in a similar fashion: understand if the message is important or not.. and if it is important, the message would buzz only when you stop at the next signal. So distractions from messages are eliminated 100%.}}
*****Yay! A chatbox. And again a problem. There should be no reason that a message should buzz through to be checked at the next signal...here in the States a lot of states have it against the law to text and drive or check things on your phone and drive and this includes stop lights, stop signs, driving on highways, school zones etc. It defeats the purpose of not looking at a message while driving!!! It can not eliminate the distractions 100% and again where is the proof that it does.

{And the driver cannot access his phone to check messages of facebook snapchat till he stops }.
*****A driver should not be accessing the phone until they have parked the car.

This app defeats itself in that it DOES NOT COMPLETELY eliminate issues of distraction with sending on further the "important" messages. It still causes a driver to check the phone.

The only REALISTIC way to keep having safe driving is for people to turn off the phone, place the phone in the backseat, turn off the ring tones while driving, and not have the phone close to get distracted. The other way is to have your passenger check your phone or answer it for you!!!

Pallavsingh - posted on 12/05/2016

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Hi Monica,

Kruzr does much more than just disable. It activates every time driving starts and automatically handles all communication which reaches the phone.

So Kruzr will receive any incoming call, inform the caller that your kid is driving, and ask the caller to decide if the call is important or not. If it is important, the phone rings. Else, the caller can just leave a voicemail. Voicemails are visible when trip ends. Our experience has been than more than 98% callers do not continue the call.

Kruzr has a smart chatbot built in which handles text messages in a similar fashion: understand if the message is important or not.. and if it is important, the message would buzz only when you stop at the next signal. So distractions from messages are eliminated 100%.

And the driver cannot access his phone to check messages of facebook snapchat till he stops.

Monica - posted on 12/05/2016

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This is a critical issue. I believe that eventually cell phones are going to have to auto disable text while the phone is traveling above 10 miles per hour. Self driving cars will also help. In the mean time any application added to the phone will certainly help.

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