Are there any women who work at a daycare where their children attend and have been unhappy with the care?

Jocelyn - posted on 07/20/2010 ( 6 moms have responded )

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I am unhappy with the care and attention my son (Nate) is getting at daycare. He is a really good boy and although his height is average his weight in the bottom 25th percentile for 2 year old boys. I have the rare opportunity to see him at school throughout the day without him knowing it and all the teachers agree he is the best behaved in his age group. He doesn't hit other kids, he doesn't push, he doesn't take toys away and when a child does one of these things to him he doesn't retaliate. He uses his words then goes to the teacher and communicates what happened to the best of his ability. This is really rare in a 2 year old. Because he is so good the teachers don't watch him as carefully as they do the trouble-makers (and there are many) so when something happens to him the teachers rarely see it and never reprimand the wrongdoer. This frustrates me.



My poor baby is getting picked on by bigger and worse children, he goes to the teacher as he should and nothing is done. He is ignored. This is inadvertently teaching him that hitting, pushing and taking toys is okay.



This incline in violence started a few weeks ago when I was watching Nate in his classroom. First he got a toy hammer from the cabinet and was playing with it very cutely then another boy took it from him; he looked at it longingly for a few minutes then moved on. He walked over to a standing toy mailbox which Alex (5 months older & stronger), the other boy with Nate's hammer and Nate were looking at. Nate leaned over to look at it and put his hand on the side as he leaned down. It was not aggressive or grabby, just set his hand on top for support and Alex slapped his hand. Nate started crying, and holding his hand walked up to his teacher, who was busy changing diapers and didn't see what happened.



The next week his usual teacher went on maternity leave and Nate started spending everyday with his class joined with the older 2 year olds and I saw a dramatic increase in the number of bruises he came home with. He also started crying in the mornings when getting ready for school.



Two weeks ago he was in his class with another teacher. There's a cloth calendar hanging on the wall in his classroom and when he's at home he loves playing with and hiding behind the curtains. Alex was hiding behind the cloth calendar and Nate would want to play too and follow him behind the curtain then emerge a few seconds later crying and holding his head. He would run to the teacher, but she didn't do anything to punish or stop Alex. Nate continued going behind the calendar trying to have fun and play, and each time emerging crying and holding his head. The teacher did take the cloth calendar down but never reprimanded Alex for hitting and not sharing.



Last Friday I watched Nate play on the playground. He was being really cute running around the plastic tree, then came to a stop right next to it. He stood there for about a minute then all of a sudden he goes flying backwards, in midair, and lands on his back. I open the door intending to get him and the teacher looks at me and tells me that Nate is fine and "just playing" and I realize she didn't even see Nate get shoved.



Yesterday I hadn't gotten to see Nate all day then I hear the teachers saying "Nate.." repeatedly so I look for him and finally see him sitting in the hallway with the other kids but he's crying. They keep saying his name in a flat tone as if to say "Stop fussing. You're fine." Later that day I ask both teachers why he was upset. One has no idea why he was fussing, the other says it's because he didn't want to come inside from the playground. After an hour outside he has never wanted to stay outside. He is the reddest hottest child out there and always follows everyone inside without a fuss. They didn't ask him what was wrong. They didn't look him over. They just assumed there was no reason for him to fuss even though it's very uncharacteristic. Once at home I saw he had a diaper rash all over his privates, he had another rash (new, not eczema) on his left leg probably from his teachers using latex gloves while changing his diaper, he had a large bruise on the back of his right leg, and he had a slight sunburn that spanned the area under his eyes and across his nose. My boy was in physical pain and was trying to tell his teachers this by crying and all they did was say "Naaate..." repeatedly in an exasperated tone.



I don't know why I posted all that needless information. Those are the only instances I know of, and just gives an idea of what I'm seeing/feeling. In all these instances Nate didn't to anything to instigate or provoke the other children and I only see Nate about 10 minutes a day here and there (I still have to work). If I've witnessed three violent occurances in the last three weeks I can't imagine what else is going on.



Also, just in the last week Nate has started fighting every second in the morning. He screams when I try to put him in his car seat. Once last week he cried the entire way to school (all 15 minutes) and kept saying "home.. home.. home.." It broke my heart. His teachers don't protect him or console him when he is hurt. He hates it. I just want to keep him safe at home but every morning we go to school then the director takes him from me and he screams and cries and looks at me like "Why are you letting them take me away!? Why are you letting them hurt me!?" Also in the last week Nate doesn't want anything to do with me when we're at home. He pushes me away. He doesn't want me to help him. He doesn't want me to touch him. He is betrayed by me every morning when I give him up and it breaks my heart. I can't sleep. I don't know what to do. I've talked to his teachers telling them about these instances and asking them to please look after Nate for me. I like his teachers a lot, they're all very friendly compassionate women but have their hands so full that I don't feel like he's getting adequate care. Financially, we are not in a position for me to quit and stay home. Any other daycare could be worse. I don't want to change jobs or daycares because it is a very nice facility (the best I've ever seen) with a nice staff, but I need his situation to improve. I think about this everyday and night now and it twists my stomach into knots.



Are there any women who work at a daycare where their children attend and have been unhappy with the care? What did you do?

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6 Comments

View replies by

Candy - posted on 12/23/2010

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Oh my goodness, this is a tough one for you. I want to ask you some hard questions, though.

Why are you saying it's a nice staff? They are ignoring your son's needs.

What is the use of a nice facility if your child is miserable? :Paradise can be hell if you're there with the wrong people.

Why are you happy working with these people, and why don't you feel you have the right to speak up louder about your son's needs? Honestly, they may be busy but if your child is coming home with bruises they aren't doing their jobs anywhere near well enough.

I would really love you to read my blog post on bullying at http://auntannieschildcare.blogspot.com/
because it addresses the concept of bullying in toddlers. It's not just your child who has a problem here, it's the kids who are picking on him too, and as he progresses upwards through the centre, these kids may get worse if their problems aren't addressed. The blog is free and it has much more information than I can include here- I hope it helps you to get this in proportion. You really do need to act, your son will end up with a real emotional problem otherwise. Separation anxiety is normal but bruising is NOT.

JESSICA - posted on 08/31/2010

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have you talked directly to the teachers about your concerns i worked at the childcare facility my son went too and that is what i had to do when things would happen like that and things did improve

Heather - posted on 08/22/2010

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I work in a daycare where my daughter goes and I also do not like the care she recieves. My situation is different in that Addison tends to be a spiteful stubborn girl who does not like to listen to people if she does not like them. Since she moved to the preschool group a year ago I have seen many different things that I disapprove of. When I have spoken my concerns it becomes a whole big issue where I feel like they are blaming me for not having Addison under better control. I have been told " You know how she is and you should show her teachers more compassion because they are trying the best that they can with her and it is not helping." Addison since moving to the preschool group will cry for no reason when we are not there and tell me she does not like school and that her teachers hate her. It breaks my heart to know she is so sad there, but I don't have the money to pay for the parent fee if I were to place her in a different center. My boss waivers this fee for her employees so I am saving close to $100 a week by keeping her there. Thankfully she has only a yar left and then she will be old enough to go to kindergraten.

Peita - posted on 08/04/2010

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Yes, I worked in the room next to the nursery where my son was! It was hell! He started in the Babies room when he was 10months old and when he was 11months old, he started biting. I know biting is a bad thing, but if I ever had a biter in the room I worked in, all staff were aware and we stepped up suppervision of that particular child, unfortunately, this did not happen with my son and the staff were soooo hard on him for biting (keep in mind he was a baby not even 1yo), all day I heard them yelling my sons name and him crying a lot! I tried talking with the staff, but nothing changed, he was moved into the room I worked in when he was 13 months old and we supervised more, but when a child got hurt, wether it was seen by a staff member or not, it always seemed to be my sons fault, even if it wasn't a biting incident! I was also starting to be spoken to badley and had staff talking about me behind my back, it was not a nice environment to be in at all! In the end, I was a complete mess because my baby was upset all the time and getting blamed for things he wasn't actually doing, when he was 16 months old, I shifted him to an in-home care situation (Family Day Care in Australia - not sure where you are) and then I got a job in another centre and I never looked back! The smaller group and variety of ages seemed to settle my son and he stopped biting nearly straight away and started sleeping better.. I am now doing Family Day care in my home and have 3 children of my own and will never put them in a daycare centre situation because of that experience, my middle child goes to pre-school one day a week in preperation for school, and that is the extent of me putting any of my children in care. I hope things settle soon, maybe a change for your sake and your child's sake is a good idea, not all children are settled and can cope with the large group setting in centres!! Good luck! I also agree with Connie, I earn more money working at home with children than I did in a centre and I get to be with my kids everyday!!!

Katie - posted on 07/30/2010

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It sounds as though the staff need to impliment some changes in the way they manage behaviours, they need to act to prevent the need for children to hurt each other by providing enough toys, equipment and resources in the environment so that the children are too busy and engeged in play to hurt each other (even if this means that tidy up time is hard at first and they actually need to help the children tidy up) they need to teach the children how to play, the words to use, eg stop i dont like it, its my turn, can I play with you, they need to teach the children what the word gentle means and constantly remind them to be gentle(you can use a touch gently bag, filled with soft fluffy things, sit all the children down and show them the toys and show them being gentle and saying gentle, do it over and over every time someone hurts someone else and say we need to be gentle with our friends) Talk to your director because if you were any other parent in the centre your concerns would be taken seriously. Is there any way Nate can have a break for a week? Do you have family nearby that can help? Can you reduce his days for a while to reduce the stress on him?
My son was in the 15m-2yrs age group at my prevoius centre and hated going he would cry every morning because there was nothing in the room-literally, the centre he now attends has the room so full of areas and activities and toys, he doesnt cry he goes and plays and never worries when i leave him in the morning, they also have very few behaviour problems, I have not once had him come home hurt by another child,(he has had the occaisonal bruised shin from climbing)
if the staff at your centre can learn some behaviour management techniques then the situation could improve for you and your son. Have you expressed your concerns to the staff.

Connie - posted on 07/30/2010

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Poor baby! He's traumatized! Sorry I can't help with your actual questions, but I do home daycare, and with your experience, if you are in a position to do so, you could probably make just as much if not more money staying home and doing childcare. I started doing childcare for similar reasons. My oldest was being bullied in high school and I wanted to be home so I could home school him. My thoughts and prayers are with you and you little guy. Best of luck in finding a solution to this horrible situation.