any one had "Jane exo" car seat problems?

Katy - posted on 11/03/2011 ( 3 moms have responded )

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Long shot I know but anyone had problems tightening up the straps? Ours been fine for 1yr, then suddenly wont tighten enough. Wondered if anyone else had same problem, or any experience with the company; called Jane?

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Katherine - posted on 11/04/2011

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Oh geez, Spanish. I wonder if they have American speaking reps. I would think they would have to.

Katy - posted on 11/04/2011

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Thanks, will do. They r Spanish plus Im a bit apprehensive that they r not gonna be v helpful as I know others who have struggled with the call centre....

Katherine - posted on 11/04/2011

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No, but why don't you call the company? Maybe they can help you. Make sure nothing is twisted either.

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