Michelle - posted on 02/12/2014 ( 1 mom has responded )
I posted a few weeks ago how while running with my jogging stroller, the front wheel flew off, and it tipped over into my baby with me flying over the handlebars. I called the company and I'm trying to get reimbursed so that I may buy a suitable stroller. But there are some details that might make this tricky.. I'm hoping to get some advice from you moms!
-The stroller is older, 2004 to be exact. Would the company honor reimbursing a 10-year old stroller?
-I didn't buy it, it was a gift, so I have no receipt.
-I have no warranty, but being that this was such a serious incident (911 was called by a passerby), would they have to take responsibility anyway?
Thanks ladies! I'm not trying to be greedy here, but I feel that this stroller is dangerously defective, and that no matter the age or model, it should not have happened. If my baby hadn't been strapped in, or if we were closer to the road, it could have been a fatal incident. I'm just trying to get compensated fairly so that I can purchase a more reputable stroller.