"Something all parents should read', Freckles Fun Factory, Townsville...

Bobby - posted on 04/19/2010 ( 8 moms have responded )

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My name is Linda Cresdee, today 18th April, 2010,I had a party at Freckles Fun Factory, Condon, QLD. The jumping castle at the centre deflated and eventually collapsed on 4 children or though there were other children on the castle who managed to escape the immediate danger. The 4 girls who didn't became wedged between the jumping castle and the wall,with the jumping castle swallowing them in like quicksand in a matter of seconds. The parents of all the children were less than 5 mtres away from the jumping castle, we couldn't hear them screaming because the music on the PA system was so loud and background noise of the other children, we couldn't see them and didn't see the fall and it was only by luck the three girls on the bottom managed to push one of the girls out for her to get help. When we realized they were in trouble we couldn't get to them immediately either,there was only one way to get to them and the opening was hidden by the deflation.When we tried to get to the back of the jumping castle there was an obstruction blocking the path. It then took 4 woman (mothers) to peel back the jumping castle to free the girls one at a time,my daughter who was on the bottom of the pile had 3 other girls on top of her not to mention 40 or 50 kg of deflated jumping castle, by this time the girls were distraught,very frightened, screaming, sweating and having trouble breathing. No attempt was made by the staff at the centre (Freckles Fun Factory) to help us (the parents) or the children, the staff had no idea what to do in an emergency situation, nor did they have any sort of action plan for a situation like that, they made no apology to myself, the other parents or the children involved, nor did they speak to the children or parents to get detailed facts. I then had to ask the acting manage to fill out an incident report twice, before she decided to do it. When I confronted the staff members about whether they had first aide certificates one of them didn't even know what it was. The Safety signage at the centre is unreadable,there was no attempt by staff to enter the play area the whole two hours we were there to check on the kids,even though they had camera monitors in the office and could see the parents scrambling for their children in the jumping castle area, and then while I was filling out the incident report at the counter my three year old son was able to walk straight into the kitchen area and was standing in front of the hot chip vats, there was no gate or door even stopping him from entering the kitchen area. This business is a major danger site, and a fatality in the making, it was only because of their ages that these girls are still alive, if 4 or 5 younger kids were in that same situation we would have lost them all, because they wouldn't been able to scream out,or push one out to get help, and they all would have suffocated to death. My aim is to have Freckles Fun Factory shut down until all investigations regarding the center's safety issues have been rectified.

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Sherri - posted on 05/19/2011

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Yup I agree with Kristen. You really need to be watching your child at all times at a park, bounce house place, pool etc. Glad all the girls are okay though.

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Sherri - posted on 05/19/2011

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Well your explanation was better but you really were rude and saying lay off directly after my comment seemed pretty much directed at me.

Also I agree there are a few things that happened in this situation that were really bad. #1 at fault the center by far. They really should be shut down till changes have been made. However, we as parents tend to get to comfortable in situations as these and let are kids just go off and have a false sense of security. This is a prime example as to why that is NEVER a good idea. The best line of defense our children have is you their parent. We can't ever forget that.

Jackie - posted on 05/19/2011

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I just got ON my high horse as a matter of fact and have no intentions of getting off of it any time soon.

I wasn't being RUDE either. It just seems that every time something like this happens a parent is accused of being the one responsible for the accident. I have no doubt that any of these mothers weren't watching their kids. This was an unfortunate accident and the owner and operators SHOULD have at the very least had a standard operating emergency procedure in place.

What happened in this place is a very real and possible danger. I've been to places like this and wondered if there is anything in place in case something like that happened. There are usually only one entrance and exit and the rest is like a netting or mesh so kids don't fall out.

Sherri - posted on 05/19/2011

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I wasn't rude Jackie and I didn't say anyone was a bad person just that we need to be watching our kids no matter where we are, this is a prime example as to the reason why. So no need to be RUDE, get off your high horse.

Jackie - posted on 05/19/2011

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I don't think this has anything to do with someone not watching their kids. It happened in a matter of seconds an by the time they got to them it was already too late and the damn thing was already deflating. Lay off!

Tina - posted on 05/19/2011

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I'm glad I know never to go there. That's just rediculous. Doing a job they should have been doing. The issue is the staff should have acted. And tried to resolve the issue straight away. I feel for you it would have been a terrifying experience.

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A young Irish girl on her communion day was being watched by her family.She feel and hit her head.She died..it was on a bouncy castle at her home.Her parents were there, watching her and witnessed the fall,They ran to her and it was to late.

Devastating.If you are a business and having families come to her place, you have to be held responsible for this stuff.

Bobby i feel in your case take it further.You have the right to.Glad all kids are safe.:-)

In this case the wind blew the castle and the child fell out, hitting her head on the ground.

Kirsten - posted on 05/19/2011

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OMG supervise your kids. If this was your own house you'd be watching them wouldn't you.

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