Katherine - posted on 01/20/2011 ( 1 mom has responded )
Anyone else just sigh at the word "recall" at this point? It seems like half our purchases should be considered temporary.
Anyway, the Medela Pump In Style Advance is under recall for a motor problem.
"The small percent of pumps affected by this recall were manufactured between February 10, 2010 and March 3, 2010 and shipped between February 10, 2010 and April 30, 2010. These breast pumps would have been purchased by mothers between approximately March 1 and June 30, 2010."
Here's how to know if yours qualifies (not all do!) and what to do if it does:
Rather than recall the whole line, they only will replace your pump if:
• The pump will not turn on.
• The pump turns off on its own.
• The pump reduces or loses suction during the pumping process.
• The pump is making a clicking noise.
Their recall info says if your pump does any of these things, visit www.medelareturns.com first, or email them at email@example.com, or call Medela Customer Service at 1-800-435-8316 if you have any questions.
They'll replace your pump. No word on the page if you can request a refund instead, so I'm going to assume probably not.
Edited to add: Medela has said they'll overnight replacements, so I hope that helps alleviate any fears about what to do in the meantime if you do have one of the defective pumps.
Do you have one of these breast pumps?