Katie - posted on 06/17/2010 ( 18 moms have responded )
Hello All Moms,
I need to put this out there just in case, but I have a Heritage Collection 3 in 1 convertable crib that was bought for me as a baby shower gift from Kmart. This crib was only sold at Kmart and was manufactured by Victory Land Group. This crib has the drop side just like all the other cribs that have been recalled but for some reason this crib has not been voluntarily recalled by Victory Land Group.
I am having issues where the drop side does not latch properly which leaves a big potential for my daughter to get hurt or worse. I have reported the problem to the company (who told me that the crib was not recalled but was discontinued and that there was nothing they could do to help me and then refused to call me back when I asked to speak to a manager) but they have done nothing. I put in a complaint with the BBB but Victory Land Group never responded to that either. I have also put in a complaint with the Consumer Product Safety Commission.
If anyone else has this crib and is having any problems (even if they are unrelated to the drop side) please please please contact the Consumer Product Safety Commission and make a complaint. www.CPSC.gov
Please do not wait to do something about this. This crib needs to be recalled ASAP.