Etiquette Question

Nikki - posted on 08/18/2011 ( 32 moms have responded )

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You borrow an electrical appliance off a friend, while in your possession the appliance stops working through no apparent fault of your own. Do you offer to replace the item? What would you do?

If the appliance belonged to you and was broken while your friend was using it what would you expect your friend to do?

What is the proper etiquette for this kind of scenario?

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Sal - posted on 08/18/2011

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i never loan something i wouldn't give away so would not expect it to be fixed, and never borrow something i wouldn't be prepared to pay for so would probally offer to fix or replace it....it is just the way my dad was he would rather come and mow my lawn than lend the mower for example, so there would be no disput ever, it works

Heather - posted on 08/28/2011

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Yes, I would definitely feel obligated to offer to pay for it or at least find her a used version of the same model on ebay or craigslist.

At the same time, if I was on the other end, unless it was gross negligence like putting frozen butter in my kitchenaid mixer (don't do it--I learned the hard way it burns out the engine), I would also probably decline the offer as the owner--or at least offer to split it.

I think cost would also factor in. If it was a $20 buck handblender, I would totally write it off. If it was a $400 mixer, food processor, or blender, I might think differently.

Sal - posted on 08/18/2011

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i like a peaceful drama free life.....and this works...and for the record i do loan people stuff all the time, nver any stress

[deleted account]

I would explain what happened and offer to replace it with a similar model.
That said, if it was an older appliance, the person who let you borrow it should thank you, but decline your offer to replace it. If they do accept your offer though, you should replace it anyway.

Sam - posted on 08/18/2011

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I would explain what happened and offer to replace it, That is what I would want someone to do if it had been my appliance.

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[deleted account]

Yes, I would offer to replace the appliance. I am just that way (mom's guilt complex I suppose). If it were my appliance and it had broken, I would not ask my friend to replace it. I know what damage might already have been caused by my use. If it were new and undamaged, I might wish he or she would replace it, but would not ask. Again, the guilt thing. Besides, is a friendship worth a $29 toaster? LOL I would hope though that my friend would at least ask.

Rebecca - posted on 08/29/2011

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I think it would depend. Firstly, on how old the item was. I wouldn't lend a brand new item to someone anyway. If it was something I knew was on its last legs, I would explain that to the person borrowing first. However, if I hadn't expected it to break and the person borrowing it returned it broken then I might hope that they would offer to replace it but then, if I lent an electrical appliance to someone it would most likely be to someone who couldn't afford to buy their own.
If I had borrowed something and it broke, I would try to fix it if I could. If I couldn't then I'd explain but offer to either replace the item or see if someone else could fix it.

Jennifer - posted on 08/28/2011

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I think I would talk to my friend and let her know exactly what happened. I would tell her that I don't think it was my fault but if she wanted me to pay for half of a new one, I would be more than willing.

If someone had borrowed something of mine and it broke while they had it, It would depend on how old it was and what they were doing with it to make me decide if they should pay for it. If it was old, then I wouldn't want them to pay anything. If I had just bought it and had the receipt I would take it back to the store and exchange it as it most likely was defective. If I had it for a little while and it wasn't really old but it broke anyway, I would most likely want the person to pay half on it. In any case I would want the friend to OFFER to pay some even if I didn't take the offer. I feel that it's only polite because I did let them use it and it did break in their possession. (no real way to prove how it broke either)

LorenaFritts - posted on 08/28/2011

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Well, I guess it would depend whether the friend was a decent person or a sleaze. I can tell the difference between those two.

LorenaFritts - posted on 08/28/2011

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I think I'd trust that it wasn't the friend who caused it to stop working and tell the person to not worry about it.

Stifler's - posted on 08/28/2011

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My husband's cousin used to borrow our lawn mower and one time it came back with something broken and she never said anything so Damo rang her brother and told him to bring her a mower up from the farm because she aint borrowing ours again LOL

JuLeah - posted on 08/28/2011

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Explain what happened, yes fix or replace.

Your friend might say something like, "Oh yah, that happens ... no big deal. When it cools down it will work again"

Or she might say it's under warrenty .....

But, yah, honest and accountable

[deleted account]

I agree with Cat.This has happened to us.We gave the neighbour a lawn mower it broke in her possession.She handed it back and said"Its not working".She was using it as we heard it working(working perfect).She never asked to have it fixed or to replace it etc.One word"RUDE".:-(

[deleted account]

I think that anything you borrow you take on the responsibility for it no matter what. But if you know the appliance is on it's last legs, you could buy one as a gift for your friend if you choose or discuss it with your friend.

Any other suggestions?

Tracey - posted on 08/23/2011

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If the item was damaged could either of you claim through home insurance?

Stifler's - posted on 08/22/2011

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if it was my brand new mixmaster and their kid put a spoon in the bowl while it was on i'd want a new one

[deleted account]

I would probably offer to replace it if I was the one borrowing.

If I was the one lending it, I'd probably expect it to be replaced if it was new... but if it was old, I'd probably just be like, "Oh well!" and assume that it was it's time to die. :P

[deleted account]

I think this really fall sunder a "case-by-case" situation. Who is the friend? What was the condition of the appliace? How often do you use this appliance? Was this a $20 or $200 appliance? Was it a 2 month old or 20 year old appliance? So, I'd have to evaluate case by case.

[deleted account]

if they broke it, whether accidentally or on purpose, then yes, but if she didn't break it and it just stopped for whatever reason then not

Becky - posted on 08/19/2011

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I would offer to replace it and I would hope that they would do the same if the case were reversed. I probably would refuse if it honestly had just quit working, although I'd accept if they'd broken it. (maybe not if it was one of their kids though, it'd depend on how much I liked them. :)

Amie - posted on 08/19/2011

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I think this depends on the friends. I would definitely offer and I know some would say yes, others would say no. It would depend on which one I'm talking too.

I wouldn't ask for something to be replaced. It gives me an excuse to get something new. ahaha.

I would offer to replace it though. Broken intentionally or not, it did stop working. Unless it's so new that it still falls under warranty - then I'd offer to pay for shipping charges if there's any, etc.

Stifler's - posted on 08/19/2011

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I am the same, if people borrow money I don't expect it back unless it's a large sum. Same with like clothes or whatever.

Lady Heather - posted on 08/19/2011

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This is a very good reason not to loan things you give a crap about to anyone. I wouldn't feel comfortable with my friend replacing something that they didn't even break. My kettle died after less than three years for no reason. It wasn't even cheap. What if a friend borrowed it and that's when it died? She has to replace my 90 dollar kettle? Lame-o. I suppose there'd be a chance they did do something that resulted in the demise of the appliance, but I wouldn't assume my friend was lying to me so no...I would not want them to replace it. I'm sure I would offer to replace it if it was me, but I'd sure hope they wouldn't let me.

Stifler's - posted on 08/19/2011

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I ring them and tell them it's broken and offer to buy a new one. Usually they're like don't worry about it it was old.

Sylvia - posted on 08/19/2011

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I'd explain what happened and offer to replace it. I'd be grateful if the friend said "Oh, no, that's okay! It wasn't your fault." -- especially if it's an expensive-ish item -- but if they accepted the offer, I'd follow through.

If I lent something to someone and it broke while in their possession, I'd expect them to offer to replace it -- although unless I had reason to believe the breakage was their fault, I'd tell them not to worry about it.

Tammy - posted on 08/19/2011

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First, in order to avoid problems, I never loan anyone anything of mine. Second, "you broke it, you bought it". If someone breaks something of mine, I expect a replacement and same thing the other way around.

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