help with my computer

Rosie - posted on 04/06/2011 ( 11 moms have responded )

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so, my computer all of a sudden won't play videos anymore. it says "the following plugin has crashed: shockwave flash. then on the screen where a video would be is a black screen with a puzzle piece with a sad face in it.
what do i have to do to fix it? i know nothing about computers, lol. thanks!

11 Comments

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Jenni - posted on 04/06/2011

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Yeah... apparently Google Chrome has issues with playing flash. There are some 'apparent' fixes.
You'd have to do a reg clean... not sure if your comp has a program to do a registry clean. I know I had to d/l a free one which is not the full version and only fixes about 10% of bugs.
And the other solution involves downloading an earlier version of your flash player, before the updates that started causing issues.

Rosie - posted on 04/06/2011

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internet explorer works with it, i just hate internet explorer!! lol! poop!

Rosie - posted on 04/06/2011

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any video i try to play won't work. at first it was just a few, then today i can't watch any video. let me try it with internet explorer here..

Jenni - posted on 04/06/2011

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It's something to do with shock player's new updates not being compatible with Google Chrome.

Jenni - posted on 04/06/2011

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Ok because there are tons of people complaining about it crashing with google chrome. We're talking online games, right?
Have you tried playing games with an alternate browser? reg. internet explorer?

Jenni - posted on 04/06/2011

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Ok. From what I read about it shockwave automatically does updates. Do you have the cd for it?

Tracey - posted on 04/06/2011

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I get this with games, just close it down and go back later, usually works for me.

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