bitchy school nurse

Miracle - posted on 01/21/2018 ( 15 moms have responded )

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my son, who is in kidgergartin has health issues that i dont want to get into. on friday, he went to get his lunch time medicine dose. i got a call from the school nurse who said, "your son was in here getting his medicine. he asked to lay down for a minute, and i sent him to the cafeteria. sounded like he was trying to get out of school. he asked to call you too, but i used my judgement". ten minutes later, i get a call from the school telling me my son passed out in the cafeteria! he is spending a few days at home while his doctor figures out what went wrong. i dont know what to do about this nurse, my son told her he wasnt feeling well and she ignored him. now look where he is.

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Sarah - posted on 01/24/2018

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Miracle, I wish you were not so defensive as I really am trying to get a handle on where things went awry. I have not said the nurse was in the right. You also have not said what she said AFTER your son passed out. While hepatitis is curable, he evidently was still feeling the effects; and you also say he has been very sick this winter. Things get lost in the "text" of these posts. A child as ill as yours, who has missed a bit of school due to having three bouts of flu, a chronic cold and hepatitis (and some issue with blood glucose that I don't fully understand) and is still having symptoms (if he were not symptomatic, he'd not be passing out) needs a health plan. What to do, whom to call and how to manage him until a parent or representative can pick him up.
If he had such a plan; at least in one of my schools, this is how I can predict the event would have played out...
"Joey" arrives at nurses' office at 11:30 (right before lunch). Nurse asks what his troubles are and pulls him up in the system. Then, he/she would have seen his health history complete with diagnosis, missed days, and parent request for when child presents in office. Nurse would have taken vitals and based on the info you have given here- mom would have been called. No answer? We don't wait; we call number two and then number three on the emergency response form. Meanwhile child would be permitted to lay down in a quiet room with clean bedding until pickup arrived.
It is unfortunate this did not happen and I wonder if you have an opportunity to petition for a change in the system. Write to the principal and the Head Nurse and ask how they can change the system to better protect the kids.

Michelle - posted on 01/23/2018

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Sarah isn't blaming anyone, she's just saying that the way things turned out is unfortunate.
All sides have made errors and maybe it's best to learn from it and move on.
Your son does sound very sickly and maybe the nurse didn't realize the extent of it. She has hundreds of students to look after and can't possibly remember what each child has.

Miracle - posted on 01/23/2018

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hepatitis a is serious but it is curable. why would u need a action plan once someone is cured? please dont act like i did something wrong. u clearly have no idea what u are talking about.

Miracle - posted on 01/23/2018

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maybe i didnt make this clear. she called me, and i missed the call. i didnt listen to get message for around ten minutes after. thats when the school called me about him passing out. i said in my original post exactly what she said. u might want to re read it.

Sarah - posted on 01/23/2018

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Like I said, if he has been this ill; why is there no action plan in place? Also, if you were not available then the next person on the chain of command should have been contacted. A kindergartner; who has had the flu three times, a constant cold, has blood sugar issues and is recovering from hepatitis, probably should not be at school at all right now. Kids this age are not good at describing how they feel either. I see 5-6 yo that are truly ill but only tell me they are tired. So if the nurse did not asses him, then I would take issue with that, but I still don't see how any of the makes her bitchy. Busy? Under-educated? Careless? Maybe. I don't have a crystal ball and unless a parent presents me with a proper health history then I'd have no way of knowing your child was about to pass out. Was this an unfortunate outcome, yes, but unless you had a care plan in place or answer your phone; then what more was she to do?

Miracle - posted on 01/22/2018

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my sons pediatrician and his specialist that has treated his issues all his life knows better than the school nurse. u cant argue that. and of course he went to the e.r. even if the school calls 911, they have to call me too. shes a bitch cuz she knows my son is recovering, he needed to lay down because he knew something was wrong. she brushed it off and my son ends up unconscious.

Sarah - posted on 01/22/2018

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Even doctors don't know everything. A child that loses consciousness should be an automatic 911 call, end of discussion; whether it be a seizure, hypoglycemia or head trauma. Why was your son not taken to the ER? Especially since you were not available. Also, we use (and most schools) use a three tier system; parents, then second in command and then third. All three of those people being unavailable when your child took ill means you have the wrong people on your file.

ETA I'd still like to know when the nurse was "bitchy"? She called you, you did not answer...where does that make her a bitch?

Miracle - posted on 01/22/2018

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listen, she left me a message and then soon after i got the call from the school. we do have action in place for his blood sugar. i am concerned that his doctor made her very aware that he was recovering from hepatitis, and of his immune issues, and she brushed it off like he was "trying to get out of school". well obviously my son isnt a liar since he passed out when he left her office. school nurses need to be reminded they arent doctors, and dont know everything. my son was put in danger.

Sarah - posted on 01/22/2018

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I was using the bandaid example as a metaphor. If your son is recovering from hepatitis, the school nurse should have know that and responded. Also if your child has such severe issues with his blood sugar that he passes out, he needs the care of an endocrinologist and an IEP in place for events such as these. You don't state whether or not you had advised the school.
Also in another post you state your son has had the flu three times this winter and is never a day without a cold; perhaps a child this ill should not be at school at all until the issues with his immune system are sorted out.
I have been called much worse that "bitchy" so that doesn't really throw me. She called you before he passed out and you did not tell her to get him and bring him to the office to lay down nor did you say you'd arrange his pickup, right?
I float from school to school and I see all ages. Every one of the school has a quiet room where kids can lay down for a bit. Some stay until they feel better others are truly sick and pickup cannot be arranged: I clean up their vomit, give them clean clothing, cool their heads and try to keep them hydrated when really ill. So maybe think twice before feeling sorry for the kids in my district!

Michelle - posted on 01/22/2018

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Have you got a plan in place with the school nurse? Is she aware of his medical history?
That's what Sarah was getting at. If he has a documented diagnosis then you have a care plan with the school nurse. Don't just expect her to know that he isn't just trying to get out of school as I'm sure about 70% of the students she sees each day want to do.

What did you say to her when she did ring you? What you have said is that she rang you before he passed out. You had time to tell her to go and get him but it sounds like you didn't. I don't feel all the blame should be on the nurse.
Also, if you edit your post please put ETA as others that read it won't know that you had originally said he was spending a few days in bed, not just at home.

Miracle - posted on 01/21/2018

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dont know why you are comparing my son passing out to somebodys bandaid not being put on in time? my son went back to school recently after recovering from hepatitis a. which causes severe fatigue. if i was a school nurse who knew this, and the kid told me he wanted to lay down i would let him. he was in there for his blood sugar, but thats not why he passed out. god help any sick children in your care.

Sarah - posted on 01/21/2018

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I am a school nurse and if I called home for EVERY child I see, I'd be on the phone all day. That said, if your son has a documented diagnosis; she should be aware of it and there should be an action plan in place. One hundred percent of my diabetics have a plan for low and high sugar. What is the diagnosis and what is his medication?
Now, kids do get hypoglycemic and need to eat or drink something; but unless there is an underlying issue? you son should not be "passing out" from he sugar; especially if he was eating.
I take issue with any doctor who says a 5yo need to "spend a few days in bed" to figure out what is going on. This is not the 1800s, unless he is a danger to himself from passing out or seizures? why confine him to bed...that is just weird.
If you are unhappy with the nurse's care, report her to her boss; I probably deal with that once a week. When someone's precious pumpkin's band-aid does not get changed in time. i know I sound defensive, but walk a day in a school nurse's shoes.....

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