Get compensated for a defective stroller?

Michelle - posted on 02/12/2014 ( 1 mom has responded )




I posted a few weeks ago how while running with my jogging stroller, the front wheel flew off, and it tipped over into my baby with me flying over the handlebars. I called the company and I'm trying to get reimbursed so that I may buy a suitable stroller. But there are some details that might make this tricky.. I'm hoping to get some advice from you moms!
-The stroller is older, 2004 to be exact. Would the company honor reimbursing a 10-year old stroller?
-I didn't buy it, it was a gift, so I have no receipt.
-I have no warranty, but being that this was such a serious incident (911 was called by a passerby), would they have to take responsibility anyway?

Thanks ladies! I'm not trying to be greedy here, but I feel that this stroller is dangerously defective, and that no matter the age or model, it should not have happened. If my baby hadn't been strapped in, or if we were closer to the road, it could have been a fatal incident. I'm just trying to get compensated fairly so that I can purchase a more reputable stroller.


Jodi - posted on 02/12/2014




It is unlikely that you will get reimbursed for a stroller that is 10 years old. It clearly ISN'T a defective stroller, because it worked just fine for 10 years. There is no way you could prove it is defective. Why? Because over the course of 10 years, your stroller has had wear and tear that is highly likely to have contributed to the front wheel falling off. In fact, it is highly likely that this is the ONLY contributing factor.

Think of it this way, would you sue the car manufacturer if the brakes on your car failed 10 years later? Of course not, because it is your responsibility to maintain the car. How much did you maintain your stroller?

1 Comment

View replies by

Join Circle of Moms

Sign up for Circle of Moms and be a part of this community! Membership is just one click away.

Join Circle of Moms